![]() ![]() As an added benefit to the City, Flood Brothers will provide waste and portable toilet services at City events, as well as provide an annual shredding event for Genoa residents, at-your-curb hazardous waste pick-up, electronics recycling, and more. The environment, safety, and giving back to the community are all part of Flood Brothers’ culture. There is a dedicated email for Genoa residents, Safety, and Community There is an after-hours, 24/7 response system and 24-hour emergency dispatcher. The customer service office is staffed Monday to Friday 7:30 am to 5:30 pm and Saturday 8 am to 12 pm. Genoa will be assigned a dedicated management team and daily supervisor. Quality Customer Service is a Top PriorityĬustomer service is important to Flood Brothers. The collection days are Monday for North of Route 72 and Tuesday for South of Route 72. The current Flood Brothers rate is $21.00 for non-seniors and $19.00 for seniors. While Flood Brothers will be sending a quarterly billing statement, residents will have the option to pay Flood Brothers monthly. Seniors will continue to receive discounted rates.įlood Brothers bills residents directly you will no longer be billed for garbage and recycling pickup by the City. Over five years, working with Flood Brothers will save the City of Genoa taxpayers over $624,000. Flood Brothers provides service in more than 200 communities, including residential and commercial services in Pingree Grove, Hampshire, and Lake in the Hills. Flood Brothers has been a local family-owned and operated company for five generations. Hazardous WasteĬontact Kane County Recycles for information on disposing hazardous waste materials.Flood Brothers provides waste hauling services to the residents of Genoa. ![]() Contact Flood Brothers service representative for information. Household head of family with a handicap may receive back door collection at no additional charge. Senior Rate DiscountĮligible Senior Citizens can receive 35% off their refuse and recycling rate. Christmas tree pickup is offered the first three collections in January, after that the tree will be picked up but will be counted as a bulk item. Contact Flood Brothers to notify of bulk item(s). Residents are allowed to dispose up to seven (7) bulk items per calendar year at no cost. Yard waste, including grass clippings, leaves, bundled branches, brush or other natural garden materials, must be placed in paper yard waste bags or a dedicated 32-gallon container indicating "yard waste." Yard waste must be kept separate from garbage and/or recycling containers. As of July 1, 2023, yard waste disposal stickers are not longer required. Yard waste is collected with the regularly scheduled garbage service from April 1 through November 29. For all inquiries or to establish or terminate garbage/recycling service contact Flood Brothers at 63. Each bill represents a four-month period. Residential billing is managed directly by Flood Brothers, and is billed three times a year in January, May and September. Collection takes place on Fridays between 7:00 am and 7:00 pm, with the exception of six observed holidays, where collection is delayed by one day. The Village contracts with Flood Brothers Disposal and Recycling for weekly residential garbage and recycling disposal service. ![]()
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